This woman, start to finish is exactly the type of customer anyone who’s ever worked a customer service job, would lose their mind on if they could still keep their job and/or not get arrested. The woman is visibly off her mental rocker, but despite that she is playing cold calculated games. She at times appears to be pushing to get something for free. She goes on about salt and pepper, sauce, the prices, being told a different price, name tags not being worn and her sandwich being touched.
It’s like I always say: no rule says you have to go out to eat. If you’re worried about these things, and if it makes you paranoid then go to your food shopping market.
She wants maximum customer service but is in the worst interest of her fellow customers, who bite their tongues as the wait grows longer as does the line behind her.